Contact information

CONTACT INFORMATION

Last Updated: August 2026

At NuraCalm, we're committed to providing exceptional customer support. Whether you have a question about your order, shipping, returns, or our products, our team is here to help.

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CUSTOMER SUPPORT

Email:
support@nuracalm.com

We aim to respond to all customer inquiries within 24 business hours.

During periods of high demand, responses may take slightly longer, but every message is answered in the order it is received.

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BUSINESS HOURS

Monday – Friday

9:00 AM – 6:00 PM (EST)

Our support team is unavailable on weekends and public holidays.

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BEFORE CONTACTING US

To help us assist you as quickly as possible, please include the following information in your email:

• Your full name

• Your order number

• The email address used when placing your order

• A brief description of your question or issue

Providing this information allows us to locate your order and resolve your request more efficiently.

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ORDER SUPPORT

For questions regarding:

• Order status

• Shipping updates

• Returns & refunds

• Product information

• Warranty & Guarantee

• Payment issues

Our support specialists will be happy to assist you.

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OUR COMMITMENT

Customer satisfaction is at the heart of everything we do.

Our goal is to provide every customer with a smooth shopping experience, reliable support, and prompt assistance whenever it's needed.

We appreciate your trust in NuraCalm and look forward to helping you.

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OFFICIAL WEBSITE

Please purchase NuraCalm products only through our official website to ensure you receive an authentic product covered by our 100-Night Risk-Free Guarantee and customer support.

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Thank you for choosing NuraCalm.

We're always here to help.