Terms of service

Last Updated: August 2026

Welcome to NuraCalm.

These Terms of Service ("Terms") govern your access to and use of the NuraCalm website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

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1. ELIGIBILITY

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian to use this website.

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2. PRODUCTS

We strive to ensure that all product descriptions, images, specifications, and pricing displayed on our website are accurate.

However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Minor differences in color, packaging, or appearance may occur due to manufacturing updates or individual display settings.

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3. PRICING

All prices displayed on our website are shown in the applicable currency at checkout.

Prices may change without prior notice.

Promotional offers, discounts, and limited-time pricing may be modified or discontinued at any time.

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4. ORDERS

By placing an order, you agree that all information provided is accurate and complete.

We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

• Suspected fraud

• Unauthorized transactions

• Pricing errors

• Product availability

• Violation of these Terms

If your payment has already been processed, any cancelled order will be refunded using the original payment method.

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5. SHIPPING

Shipping times provided on our website are estimates only.

Actual delivery times may vary due to carrier delays, customs inspections, weather conditions, holidays, or other circumstances beyond our control.

Please refer to our Shipping Policy for complete shipping information.

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6. RETURNS & REFUNDS

Eligible purchases are covered by our 100-Night Risk-Free Guarantee.

Return eligibility, refund conditions, and exclusions are explained in our Return & Refund Policy.

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7. PRODUCT USE

NuraCalm products are intended to support relaxation and overall wellness.

They are not intended to diagnose, treat, cure, or prevent any disease.

Always follow the instructions provided with your product.

If you have any medical concerns or health conditions, consult a qualified healthcare professional before use.

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8. INTELLECTUAL PROPERTY

All content available on this website, including but not limited to:

• Logos

• Product names

• Images

• Videos

• Graphics

• Icons

• Product descriptions

• Website design

• Text

• Source code

is the exclusive property of NuraCalm or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

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9. PROHIBITED USE

You agree not to:

• Use the website for unlawful purposes.

• Attempt unauthorized access to our systems.

• Distribute malware or harmful code.

• Interfere with website functionality.

• Copy or exploit website content without authorization.

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10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, NuraCalm shall not be liable for any indirect, incidental, consequential, or special damages arising from:

• Use of our website

• Use of our products

• Delayed deliveries

• Temporary website interruptions

• Third-party services

Our total liability shall never exceed the amount paid for the applicable order.

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11. THIRD-PARTY SERVICES

Our website may include links or integrations with third-party services including payment providers, shipping companies, analytics platforms, or advertising partners.

We are not responsible for the content, privacy practices, or policies of third-party services.

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12. PRIVACY

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

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13. FORCE MAJEURE

NuraCalm shall not be responsible for delays or failure to perform resulting from circumstances beyond our reasonable control, including natural disasters, government actions, labor disputes, transportation interruptions, internet outages, or other unforeseen events.

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14. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms of Service at any time.

Any changes become effective immediately upon publication on this page.

Continued use of our website constitutes acceptance of the updated Terms.

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15. GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the applicable laws governing our business operations, without regard to conflict of law principles.

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16. CONTACT US

If you have any questions regarding these Terms of Service, please contact our customer support team through our Contact Us page.

Thank you for choosing NuraCalm.

We appreciate your trust and are committed to providing a safe, secure, and enjoyable shopping experience.